Job Introduction

Do you lead the way?  

Are you a grafter?  

Are you loyal?  

If yes, read below to see how you could be a part of our story!  

Welcome to Card Factory - and your opportunity to be part of our exciting future. As the country’s largest, independent gift and greetings card retailer with over 1000 stores, Card Factory is really thriving. As well as being a progressive, exciting and friendly company, we reward our people’s commitment and determination. 

The HR Shared Services Administrator role will provide a comprehensive support service across the HR Team. You will provide excellent service and support, working as a team to own the administration processes and continuously looking for more efficient and effective ways of working.

Role Responsibility

• To manage the life cycle of colleagues, i.e. starters, leavers, contract changes, absences and family leave
• Maintain the Right to Work checks, carrying out government checks when required
• Providing administration support to the People Development and BP functions, including but not limited to:
  • To support the co-ordination and administration of our apprenticeship scheme
  • To support the administration process of consultations and change
• Maintain the HR systems, ensuring data is accurate and up to date
• Regular review and improvement of administration processes and systems, taking into account other system resources within the business and make recommendations of where improvements can be made, considering all stakeholders
• To support the HR function with any ad hoc reporting required from the HR systems
• Achieve annual objectives, as set by the HR Administration, Data and Benefits Manager
• Contribute and assist with projects where required
• Deal with and direct incoming calls, post and emails within HR, working within agreed SLA’s

The Ideal Candidate

• Must have HR Administration experience;
• Being an advocate for great customer service internal and eternally;
• Accurately undertaking tasks and responding to requests within Dept. SLA’s;
• Maintaining confidentiality at all times whilst complying with GDPR.

About the Company

In return we offer a wide range of benefits to support your physical, mental and financial wellbeing.

• 25 holidays + 8 bank holidays
• Save as you Earn scheme
• 15% Staff Discount
• Discounted Gym Memberships
• O2 open mobile contracts
• Salary Finance
• Pension 
• Discounted Car Leasing
• Employee Care
• Flex My Day
• Card Factory Foundation
• MyCardFactory App: discounts at leading retailers

Disclaimer: If needed, this role may involve out of hours and weekend working to support the business needs and the ideal candidate will hold a full clean driving license as travel between group sites could be required at necessary times. 

This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now.

For any questions email: vacancies@cardfactory.co.uk (we do not accept CVs/Applications via email) 

We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly. 

No agencies please.

Sportswift Ltd T/A cardfactory