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Business Analyst

Job Introduction

Join our Transformation department as an experienced Business Analyst at cardfactory! Utilise your skills in effective prioritisation, eliciting requirements, and producing necessary documentation to bridge the gap between business, project, and development teams. Collaborate with our wider BA community to ensure seamless communication and identification of dependencies.

With smart flexible working options, working from our Wakefield head office a couple of days per week and home working, this is an opportunity you don't want to miss. Apply now and take the next step in your career!

Role Responsibility

  • Lead requirements engineering ensuring traceability and alignment back to the business' strategic goals and objectives 

  • Build meaningful and strong relationships with key stakeholders across the business both inside and outside of projects at all levels, up to and including the c-level exec team  

  • Mapping and modelling of business processes and architecture at varying levels for both current and future state using Microsoft Visio 

  • Collaborate with cross-functional teams to gather and analyse data and inputs ensuring robust and holistic analysis 

  • Analyse varying inputs and perspectives and challenging the norm where necessary in order to identify the most suitable and effective course of action for a given project 

  • Work with development and QA teams to define testing scenarios, use case and support manuals as well as conducting user acceptance testing (UAT) where required 

  • Contribute to the existing Business Analysis community by sharing experience and best practices, working to enhance the delivery of business analysis across Card Factory as a whole 

  • Support business case development pre-project through the identification and definition of both technical and non-technical options  

The Ideal Candidate

  • Must be a self-starter who is not afraid to jump into projects and build their understanding ‘on-the-go’ 

  • A BCS or IIBA business analysis certification is preferred 

  • Previous working experience as a Business Analyst for a minimum of 3 years 

  • Demonstrable experience mapping and modelling business processes 

  • Demonstrable requirements engineering experience 

  • Demonstrable knowledge of both Agile and Waterfall methodologies 

  • Experience in leading and influencing stakeholders to successful outcomes 

  • Excellent organisational and time management skills 

  • Strong communication skills 

About the Company

Card Factory is the UK’s leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland.  In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer.  This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.  

In return, we offer a wide range of benefits to support your physical, mental, and financial well-being.


  • 25% Card Factory colleague discount in-store and online
  • Save As You Earn scheme
  • Financial Wellbeing Support       
    • Financial Education Tools
    • Salary Advance
  • Seasonal incentive schemes
  • Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together
  • Discounted gym memberships and mobile phone contracts
  • Discounts across 100’s of UK retailers
  • Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing
  • Enhanced Family leave

This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now.

We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly. 

No agencies, please.

Sportswift Ltd T/A cardfactory


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