Job Introduction

Welcome to Card Factory - and your opportunity to be part of our exciting future. As the country’s largest, independent gift and greetings card retailer with over 1000 stores, Card Factory is really thriving. As well as being a progressive, exciting and friendly company, we reward our people’s commitment and determination. 

Right now Card Factory has over 1000 stores… that’s why we can offer job security and great career progression. As well as being a progressive, exciting and friendly company, we reward our people’s commitment and determination. What’s more, Card Factory is ambitious, passionate and forward thinking with a management style that is open and honest, encouraging people to contribute to the business at every level.

Responsible for carrying out of reactive and planned general property maintenance works across the Card Factory Portfolio of 1000+ stores, support centre offices and distribution warehouses. These works are directed by the Maintenance Manager.

The primary role of a Property Maintenance / Shop fit Operative is to optimise property condition and quality and to ensure the building is kept in a safe working condition. The need to maintain a high level of quality, providing maximum customer satisfaction whilst delivering the works in a cost effective way and where possible resolving the issue in a timely manner. Whilst carrying out repair works onsite conduct a site inspection to ensure that unreported works are captured via the maintenance help desk. Undertake larger scale planned maintenance works and shop fitting / refurbishment works working with other trades and contractors.

Role Responsibility

• Understanding the mechanism of buildings including electrical, plumbing, plant, safety systems and equipment.
• Providing first and immediate response to fault finding whilst maximising quality and ensuring cost effectiveness.
• Reporting and rectifying any property H&S issue whilst on site where possible.
• Completing work orders and recording materials that are used on the job.
• Emergency works required to make safe buildings in response to hazardous events e.g.: floods / fire damage / security breaches.
• Complete trade disrupting works out of hours where identified.
• Respond to the helpdesk requests, providing a professional and timely service.
• Advising the company’s management when additional planned works are required due to aging structure and fabric issues. 

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The Ideal Candidate

• Apprenticeship or Craft Equivalent and with experience or have come from a City & Guilds/NVQ Level 2 equivalent. Ideally with previous experience in equivalent role.
• IPAF (International Powered Access Federation).
• PASMA (tower scaffolding trained).
• Annual asbestos awareness certification in accordance with UKAS accreditation.
• Health and Safety awareness together with basic First Aid and rescue skills.
• Good general construction knowledge with up to date working practices and standards.
• IT competence with the ability to work with email and maintenance software packages.  
• Excellent personal organisational skills.
• Strong communication and interpersonal abilities.
• Competent in problem solving, planning and decision making.
• Ability to be able to react to none planned / emergency works when required.

About the Company

Card Factory is the UK’s leading specialist retailer of greetings cards, dressings, and gifts with over one thousand stores across the UK and Ireland.  In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer.  This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.  

In return, we offer a wide range of benefits to support your physical, mental, and financial wellbeing.

Benefits

• Pension
• 15% Card Factory colleague discount in-store and online
• Save As You Earn scheme
• Financial Wellbeing Support       
  • Financial Education Tools
  • Salary Advance
• Seasonal incentive schemes
• Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together
• Discounted gym membership, mobile phone contracts, and car leasing
• Discounts across 100’s of UK retailers
• Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing
• Enhanced Maternity, Paternity, and Adoption leave

This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now.

For any questions email: vacancies@cardfactory.co.uk (we do not accept CVs/Applications via email) 

We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly. 

No agencies, please.

Sportswift Ltd T/A cardfactory