Job Introduction

Welcome to Card Factory - and your opportunity to be part of our exciting future. As the country’s largest, independent gift and greetings card retailer with over 1000 stores, Card Factory is really thriving. As well as being a progressive, exciting and friendly company, we reward our people’s commitment and determination. 

We are looking for an enthusiastic and motivated individual to strengthen our growing team of Online Product Set-Up Artwork Administrators within our in-house Design Studio. The studio is a dynamic, fast-paced, 'tight deadline', creative environment where ideas come to life. Working with the wider team of eCommerce and Online Merchandisers this role sits within a friendly, fun team, and every day brings new challenges.

Role Responsibility

The Online Product Set-Up team is responsible for the artworking and print production set-up of the personalised cards and gifts for sale on our website. Working in a chain between design, production and merchandising, typical daily duties include:

• Working with CMS (Content Management Systems) web systems
• 60% CMS Admin 40% Artworking products
• Using Adobe Creative suite (Photoshop, InDesign & Illustrator) to set up personalised cards and gifting designs already created by our inhouse design team, third party and freelance artists.
• Ensuring all files are technically correct using Adobe Creative suite and CMS systems
• Dealing with customer-related 'Live' issues, fixes and amending products, as required
• Test ordering products prior to live launch
• Problem resolution to fix testing fails
• Effective communication with other Online Team colleagues, wider eCommerce and Merchandising teams on a regular basis

The Ideal Candidate

Some experience within a similar role is preferred, however training will be provided. Some specific skills we are looking for are:

• Experience of Adobe Creative suite – Photoshop, InDesign & Illustrator preferred
• Print file set-up & Repro knowledge preferred
• Experience of online platforms/CMS system knowledge, Direct Smile and Gravograph software, DEV04 and Salesforce is an advantage, but training will be provided
• Outstanding attention to detail
• Administration experience
• General PC computer literacy and Microsoft software, particularly a basic working knowledge of Planner, Teams and Excel
• Experience of using Google Fonts or similar
• An understanding of personalised products

Our ideal candidate:

• Works quickly and accurately to tight deadlines
• Communicates confidently and effectively
• Can successfully handle several different tasks simultaneously has a flexible approach to problem-solving
• Is able to work well as part of a team and also be able to use your initiative and work independently;

About the Company

In return we offer a wide range of benefits to support your physical, mental and financial wellbeing.

• 33 days annual leave entitlement (inc public / bank holidays)
• Save as you Earn scheme
• 15% Staff Discount
• Discounted Gym Memberships
• O2 open mobile contracts
• Salary Finance
• Pension 
• Discounted Car Leasing
• Employee Care
• Flex My Day
• Card Factory Foundation
• MyCardFactory App: discounts at leading retailers

This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now.

For any questions email: vacancies@cardfactory.co.uk (we do not accept CVs/Applications via email) 

We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly. 

No agencies please.

Sportswift Ltd T/A cardfactory