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Regional Manager - East Region (Covering Leeds, Bradford and Huddersfield)

Please Note: The application deadline for this job has now passed.

Job Introduction

Do you lead the way?

Are you a grafter?

Are you loyal?

If yes, read below to see how you could be a part of our story!


Right now Card Factory has over 1000 stores… that’s why we can offer job security and great career progression. As well as being a progressive, exciting and friendly company, we reward our people’s commitment and determination. What’s more, Card Factory is ambitious, passionate and forward thinking with a management style that is open and honest, encouraging people to contribute to the business at every level.

In the role of Regional Manager, you will oversee the management and control of stores within the designated region, to ensure consistent and high levels of customer service and store standards, to maximise sales and people potential, whilst adhering to Company policies and procedures.

Regional Manager - East Region (Covering Leeds, Bradford and Huddersfield)


Please note: Due to the Government announcement of a further lock down in England, there may be a delay in processing your application.

We apologise for any inconvenience.

Role Responsibility

  • Lead a team of retail professionals to ensure profitable sales through a customer first mentality and right first time operational delivery in line with agreed processes and high standards and close management of costs;
  • Deliver positive KPI results across the balanced scorecard;
  • Understand and maintain current knowledge on market trends and competitors, acting on opportunity;
  • Monitoring of sales/hours/costs/stock for each store, ensuring Stores trade to their maximum potential and within budget;
  • Ensure full audit compliance across health & safety, loss prevention and right to work in every store;
  • Assume total accountability for the leadership and direction of their stores and teams, aligned to the operational plan;
  • Deliver the agreed retail plan aligned to the Company strategy, ensuring consistency across the estate;
  • Create a high performance and development culture across the region through great coaching and empowerment;
  • Ensures the development of strong succession pipeline;
  • Proactively works on own self-development seeking frequent feedback and has a robust PDP;
  • Managing and developing the Store Managers in your region, dealing with all conduct or capability issues in line with Company procedures and within a timely manner.
  • Create a positive performance culture across the region by inspiring, developing and motivating Store Managers to deliver company standards;
  • Recruiting Store Managers for new and current stores, adhering to the Company’s recruitment and selection procedures, ensuring the new recruit possesses the relevant key skills for the role;
  • Resolving staffing difficulties across the region efficiently;
  • Coaching Store Managers to get the best out of them and their teams. 

The Ideal Candidate

  • For this role, there is a strong emphasis on the ability to challenge the norm to allow for new ideas, being receptive to new experiences and isn’t afraid to try something different;
  • You will be based in or near the advertised location;
  • Prior experience of leading a team of retail professionals, delivering positive KPI results across the balanced scorecard.
  • Leads by example, demonstrating consistent leadership behaviours;
  • Commercially aware and business minded, focusing on how to strategically add value.
  • Has up to date knowledge on market trends and competitors, acting on opportunity.
  • Able to assume total accountability for the leadership and direction of the stores and teams, aligned to the operational plan.
  • Can deliver the agreed retail plan aligned to the Company strategy, ensuring consistency across the estate;
  • Able to manage and influence stakeholders across all business levels;
  • Ensures development of strong succession pipeline;
  • Engaged in the wider business, actively interested in making Card Factory a success;
  • Role Models company values and behaviours, and truly leads the ways to ensure continued business success in an evolving retail environment;
  • Is able to deliver strong sales through effective leadership;
  • Has a flexible approach, and can easily adapt management style;
  • Deals effectively with competing priorities and deadlines;
  • Communicates clearly and in a timely manner.

About the Company

In return for your amazing work, we offer a wide range of benefits to support your physical, mental and financial wellbeing.

This includes

  • 25 days annual leave (plus bank and public holidays)
  • Cycle to Work Scheme
  • Employee Assistance Programme
  • Salary Finance
  • SAYE scheme
  • Bonus Scheme
  • Discounted Gym Memberships
  • Flex My Day
  • Pension
  • Discounts at over 800 retailers.

This role may involve out of hours and weekend working to support the business needs and the ideal candidate will hold a full clean driving license as travel between group sites will be required.

This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now.

Visit our website to see the products we sell at https://www.cardfactory.co.uk/

For any questions email: vacancies@cardfactory.co.uk (we do not accept CVs via email) 

We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly. 

No agencies please.

Sportswift Ltd T/A Card Factory

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